Client feedback

    We are proud of the feedback we receive from clients.

    We measure our overall client approval ratings* every quarter, and they are consistently in the range 90-95%. We also regularly receive comments from satisfied clients, a selection of which can be found on our Testimonials page.

    How to give us feedback

    If you are a client and would like to give us your feedback, please scroll down and complete the form below. Feedback is important to us, as it helps us to improve our service.

    If you would prefer to download a pdf version of the form to complete offline, please download our feedback form.

    If you would like to discuss any aspect of our service in confidence, please contact our Business Excellence Manager on or 01823 625846.

    Thank you in advance for your feedback and for choosing us for your legal work.