I am an associate member of the Chartered Institute of Legal Executives having studied whilst gaining valuable practical experience in my chosen area of specialism with Porter Dodson. I first joined the firm in September 1998 and took a brief career break in 2007, rejoining the firm in December 2009.
I help my clients plan for the future by advising on Wills, Power of Attorney documents, Trusts and Tax Planning. I also have extensive experience in all aspects of estate administration for my clients following a bereavement by providing sympathetic and supportive advice through what is often an emotional and difficult time in their lives.
As family circumstances become increasingly complicated, my experience means I can listen to what my clients want to achieve for them and their family’s future security and provide a range of solutions to suit the individual circumstances.
I aim to develop a lasting relationship with my clients and have often assisted several generations of the same family as a result. I am also able to visit clients in their own home or at care homes and hospitals if required.
Myself and family are completely satisfied with the overall service that we have had with your team at the Yeovil branch and I have dealt with your firm since 1959. I can't find anything that could have improved the procedure we had.
We found Kerensa and her team to be completely professional and trustworthy. We were dealt with in a friendly and unhurried way, which instilled confidence in us. Everything we were told would be done was done. Excellent service.
Superb service at a very difficult time. Very much appreciated. Thank you.
This has been the best experience I have ever had with a firm of solicitors. The Wills and LPA procedures were carried out with accuracy, efficiency and in the tight timeframe requested. Thank you.
Certainly having such an efficient one-to-one meeting enabled us to clarify legal points and financial details and also family matters with Kerensa Cooper, who handled everything extremely well.
Efficient, professional and caring service.
I could not be happier with the service provided by Porter Dodson. At all times, Kerensa Cooper was efficient, kind and wasted no time in dealing with my affairs. She could not have done better and I would highly recommend Porter Dodson to other people.
We were very impressed with the service we received from Porter Dodson, Yeovil. Everything was explained fully and the whole process of making our Wills, and later on updating them, was done with efficiency and compassion. We would definitely recommend Porter Dodson to others who need legal advice and services.
We were both really pleased with the service provided to us by Porter Dodson. We have recommended Kerensa to several of our friends who are looking for a similar service.
The standard of efficiency, helpfulness and keeping me up to date with progress provided me with the reassurance my needs were being met. I do feel I have spent my money well!
Any questions I had were dealt with very professionally and, equally important, in a very clear and easily understood manner. In addition, the staff I encountered were very friendly, also welcoming.
I cannot fault the service I received. Kerensa Cooper was both professional and sympathetic to my needs. I was always greeted with a smile and felt I was treated by kind, professional and friendly staff.
Everything was perfect. Kerensa Cooper is such a kind, helpful lady, she must be an asset to your firm.
Kerensa Cooper was very helpful indeed, relaxed and friendly while getting the work completed to our satisfaction. We will definitely recommend Kerensa and Anna McGuire to our friends in the future.
Everything has been speedy and efficient and we have been kept fully up to date at each stage of the proceedings, despite living 300 miles away. I have overall been most impressed and would not hesitate to recommend Kerensa without hesitation.
A very professional service. Kerensa Cooper was very knowledgeable and provided us with the guidance we needed in deciding the legal route to take with our wills and lasting powers of attorney.
Very pleased with the service. Kerensa was very friendly, efficient and helpful at our initial interview and after with the admin of our amended wills.
I found making a will difficult and it was made easier for me by the sensitive approach and sensible guidance from the Kerensa Cooper. All staff were pleasant and approachable. Thank you.
Kerensa and Sarah were both very patient and understanding and especially around both my daughter and my hearing impairment. They worked quickly and effectively but our meetings were never rushed and they always listened and advised clearly and effectively. Money well spent for peace of mind.
I found Kerensa to be extremely knowledgeable and helpful. She was also very considerate and compassionate.
I found Kerensa Cooper, Tracey Taylor and Anna McGuire very professional in their approach. They answered all questions very quickly and always had information to hand.
Friendly and swift service as usual.
We certainly couldn’t have managed without Kerensa’s help nor could we have retained our sanity at times! Sincere thanks for everything and our good wishes.
Very satisfactory and friendly. Excellent understanding of our needs and situation. Thank you.
Kerensa Cooper was very helpful, pleasant and took time to explain the Will and discuss uncertain points.
"Professional and competent - You get what you pay for. Porter Dodson have acted for us with the house sale/purchase and previous wills. They compare excellently with other solicitors we have used in the past. We were looked after very well and felt perfectly safe under COVID19 rules."
I was happy with the service we received - most of the contact was with Sophie who was excellent. Very clear communication from everyone with regular updates on the status if probate. Last year I had to deal with another solcitors firm in another location with appalling service so I really appreciate how you handled mother's estate.